Emma Riddering
UX Researcher & Designer
A two-month project to gather pain points of store employees including secondary research, usage data, two surveys and slide deck
Research to understand what class modality terms mean to students and what options they'd prefer through interviews
Email emriddering@gmail.com for password
Customer unmoderated interview and note-taking on online video chat for retail store
Research-informed design and multiple mockup versions of a "resource" page
Information literacy project website prototype made in Figma
Accessibility remediation process turned into a consultation initiative
